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14) Does your organisation have a formal AI model change management process that gives consideration to information security and regulatory requirements and includes notification to relevant clients?"

Answer yes if your organisation has a formal change management process that includes a step to assess any security or legal compliance risks that the change may impact, requires a rollback plan, and includes processes for notifying relevant clients of the changes and any consequential processing differences. Change management can apply if either the AI model is updated, or the data applied to the model is changed (e.g. the model is applied to support new services processing different client data). Upload a copy of your AI change management process, or describe the process in the notes section.

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