Introducing Product Level Answers: A Game-Changer for Suppliers and Improved Visibility for their Customers

At Risk Ledger, we believe the current Third-Party Risk Management (TPRM) landscape is fundamentally broken. One of the primary reasons is the lack of meaningful collaboration between suppliers and their customers. 

This disconnect creates inefficiencies, inaccuracies, and frustration. On one hand suppliers find it challenging to accurately present their security posture, while on the other, customers often cannot obtain the precise information they need to make informative risk decisions. 
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Introducing Product Level Answers

Product Level Answers enhances the way suppliers share their security controls across multiple products by allowing companies to set up  and maintain multiple products from a single supplier profile.

With this new feature, suppliers can now:

• Maintain organisational-level answers as the baseline — Set your standard security controls once and apply them across your entire portfolio
• Highlight differences only where security controls vary by product — No need to duplicate information, simply note the exceptions
• Share exactly what's relevant with each client — Provide clients with security information specific to the products they use
• Download assessment answers with product differences — Export comprehensive reports that clearly demonstrate product-specific security measures
• Stop juggling multiple accounts and duplicated information — Manage everything from a single, streamlined interface
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Accurate information for better risk assessments

For companies running supplier due diligence, Product Level Answers provides much needed accuracy and clarity. They can now see when and how security controls differ across products from the same supplier, which helps them make more accurate risk assessments.

This update helps organisations get the right information to make informed decisions based on actual product-specific security details.
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Building two-way collaboration

To fix Third Party Risk Management, collaboration between clients and suppliers is crucial. For too long, vendor risk assessments have focused solely on buyer tools, neglecting suppliers' needs. We believe effective risk management requires genuine two-way collaboration, Risk Ledger was built to solve this. 

Product Level Answers marks our first major release designed specifically to enhance the supplier experience. It demonstrates our commitment to addressing the unique challenges suppliers face when communicating their security posture.

Maintaining security documentation across multiple products is complex.  Product Level Answers simplifies this process while improving accuracy and reducing administrative burden.
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Getting started

Current suppliers can access Product Level Answers immediately within their Risk Ledger account. For detailed instructions on how to configure product-specific answers, please refer to our updated documentation for Suppliers and Clients.

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