Changelog

When assessing their suppliers, companies are always looking for ways to verify what suppliers claim to do. With External Monitoring (Beta), we're complementing supplier assessments with external, objective data to verify their security posture.

This month, we're expanding these capabilities with port scanning and enhanced findings navigation.

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Introducing Port Scanning

Port Scanning automatically checks suppliers' digital assets for open ports that are frequently targeted in cyber attacks.

We focus on the most critical vulnerabilities across remote access, databases, web services, file sharing, and infrastructure—reducing noise whilst surfacing the findings that matter most.

Like all External Monitoring features, port scanning results appear directly within your suppliers' profiles alongside their assessment responses, giving you the complete picture without having to jump back and forth between different tools.

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Updated severity indicators and explainers

Based on user feedback of early versions of External Monitoring (Beta), we’ve updated our severity indicators and explainers to provide more context and transparency to users about how we assign severity ratings to scan findings.

• New severity indicators - We’ve introduced specific severity indicators to show the number of critical, high, medium, or low findings per scan category. We are pivoting from aggregated indicators to individual indicators.
• Better documentation - We’ve created detailed Help Centre documentation to explain severity levels and provide relevant examples.
• Additional help within the platform - A new legend is now accessible from multiple points within the experience, offering in-platform explanations of each severity level.

More ways to view scan findings

We’ve introduced two new ways for Clients to quickly view Supplier scans and help prioritise the findings they should be looking at, focussing on critical issues or specific assets.

• Monitoring Dashboard: A centralised view on the Supplier Overview displaying a summary of latest scan results.
• Enhanced Findings Table: New "Findings" tab now live in External Monitoring alongside existing Scans and Assets sections. Clients can now efficiently review across their entire supplier’s assets, with clear pathways from overview dashboards.

Improving the supplier onboarding flow

We’re also simplifying the supplier onboarding flow to speed up assessment completion times. So far, we’ve introduced some design changes to the initial signup flow to make the experience more enjoyable for new users.

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