Answer yes if your organisation has a mechanism in place (backed up by a written policy document with a defined process) that allows employees and contractors to address grievances relating to their employment. Please upload the policy document (as a PDF file) as evidence.
By law employers must set out a grievance procedure and share it in writing with all employees. It must include:
It should also:
You don’t have to include information about the grievance procedure in employment contracts. However, if you do, you must follow the procedure, or the employee could bring a breach of contract claim against you.
The UK government have some good advice on the implementation of a grievance mechanism within your business that can be found here.
There is plenty of advice on the internet for creating a Grievance process and documenting it as a policy. If you have complex requirements you can also ask for advice from counsel who will be able to help.
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