Answer yes if your organisation has a mechanism in place (backed up by a written policy document with a defined process) that allows employees and contractors to address grievances relating to their employment. Please upload the policy document (as a PDF file) as evidence.
By law employers must set out a grievance procedure and share it in writing with all employees. It must include:
It should also:
You don’t have to include information about the grievance procedure in employment contracts. However, if you do, you must follow the procedure, or the employee could bring a breach of contract claim against you.
The UK government have some good advice on the implementation of a grievance mechanism within your business that can be found here.
There is plenty of advice on the internet for creating a Grievance process and documenting it as a policy. If you have complex requirements you can also ask for advice from counsel who will be able to help.
If you would like to contribute to this article or provide feedback, please email email@example.com. Contributors will be recognised on our contributors page.
Please do not submit your answer on the knowledge base.